Refund Policy
A legal disclaimer
The information provided below serves as a general guideline regarding our return and refund policy. It is not intended as legal advice. We recommend consulting with a legal professional if you have specific concerns or questions. Our aim is to offer a clear, fair, and transparent policy for all customers while complying with applicable consumer protection laws.
Refund Policy
This Return and Refund Policy outlines the terms and conditions under which refunds and returns are accepted for purchases made on this site. By placing an order, you agree to the terms described herein. This policy is designed to establish a mutual understanding and to ensure a smooth and respectful transaction process between our business and our customers.
How Returns and Refunds Work
-
Return Period: Returns are accepted within 14 days of receiving your book.
-
Condition of Returned Items: Items must be unused, in original condition, and returned with original packaging.
-
Non-Returnable Items: We do not accept returns or offer refunds for:
-
Digital products (eBooks, PDFs)
-
Personalized or signed copies
-
-
Damaged or Incorrect Items: If your book arrives damaged or you receive the wrong item, please email us within 7 days of delivery with your order details and a photo of the item and packaging.
-
Refund Process: Once your return is received and inspected, you will be notified of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7–10 business days.
-
Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to our error (damaged or incorrect item).